User Policy & Privacy

1. Data Collection

Car Hire Kenya collects personal information including name, email, phone number, and driver's license details for booking and customer service purposes. This information is used solely for conducting business and improving our services.

2. Data Protection

We implement industry-standard security measures to protect your personal information. Your data is encrypted and stored securely. We do not share your information with third parties without your consent, except as required by law.

3. Cookie Usage

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can disable cookies through your browser settings if preferred.

4. Communication

By providing your contact information, you consent to receive booking confirmations, updates, and promotional communications via email, SMS, or WhatsApp. You can opt-out at any time by contacting us.

5. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

6. User Responsibilities

You are responsible for maintaining the confidentiality of your booking information and account details. You agree not to use our services for illegal purposes or in violation of any laws or regulations.

7. Prohibited Activities

Users must not engage in harassment, threats, or discriminatory behavior toward Car Hire Kenya staff or other users. We reserve the right to terminate service to users who violate these policies.

8. Intellectual Property

All content on our website, including images, text, and logos, is the intellectual property of Car Hire Kenya. Unauthorized reproduction or distribution is prohibited.

9. Right to Access and Deletion

You have the right to access, modify, or request deletion of your personal information. Please contact us to exercise these rights. We will respond within 30 days of your request.

10. Policy Updates

We may update this policy periodically. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of updated policies.

11. Contact Us

For privacy inquiries or concerns, please contact us at 0718321099 or through WhatsApp. We are committed to addressing your concerns promptly.

Last updated: 7/20/2026

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